Celebrating the peoplebehind the counter.
Thank you, pharmacists. This month, let us give your team some time back.
1stDay.ai voice agents handle the routine calls that pull your pharmacists and technicians away from patients: refills, pick-up reminders, overflow and after-hours. Your team stays in control, and every call is transcribed.
The calls 1stDay.ai can take off your team's plate.
Made for pharmacy workflows, so the phone supports your care instead of interrupting it.
Refill verification calls
Outbound calls that confirm and approve refills, so your team isn't working the list between patients.
Pick-up reminders
Friendly reminders when prescriptions are ready, by phone or text, so fewer bags wait on the shelf.
Overflow and after-hours calls
Every caller is answered at peak times and after close, and urgent needs reach your pharmacist.
Insurance verification
Coverage checked at intake, and by calling the payer to confirm when it needs a second look.
Outreach for your services
Outbound calls that let patients know about the services and programs your pharmacy offers.
Multilingual support
Patients are helped in the language they're most comfortable with, with live translation when staff join.
An extra set of hands on the busiest days.
1stDay.ai works alongside your staff. When a call needs a person, it hands off with full context, and Agent Assist can stay on the line to help with training or translation.
- Warm handoff to your team, with the agent staying on the line
- An escalation path to your pharmacist for urgent situations
- Every call transcribed for a complete record
- Reach patients by phone, SMS, WhatsApp, email and chat
Independent pharmacies
Start small with overflow or after-hours calls at one store. No clinic or health-system affiliation needed.
Regional chains
Roll out location by location with a consistent patient experience and one view of every conversation.
Our thank-you to pharmacy teams.
Sign a one-year agreement by October 31, 2026 to receive:
Offer requires a signed one-year agreement by October 31, 2026. The setup fee is waived for all signers. The 25% discount applies to pilot pricing only. The free fourth month of overflow call coverage is limited to the first five pharmacies to sign.
Or email info@1stday.ai
Four weeks to see it working in your pharmacy.
Scoping call
We learn your call patterns, phone setup and pharmacy system, and agree on what success looks like.
Configure your workflows
Refill, pick-up and overflow rules are set to your policies, with your escalation contacts.
Go live, your way
Start with one location, overflow or after-hours calls, then expand when your team is ready.
Review together
At week four we review transcripts and results with you and plan next steps.
What pharmacy owners ask us.
Will this replace my technicians?
No. 1stDay.ai takes on routine, repetitive calls so your pharmacists and technicians have more time for patients. Agent Assist can also stay on the line with a staff member to support training and translation.
Do we need to be part of a clinic or health system?
No. 1stDay.ai serves any pharmacy, whether you run a single independent store or a regional chain.
Does it work with our pharmacy system and phones?
We review your pharmacy management system and phone setup during the scoping call and confirm the integration path with you before the pilot begins.
Which languages are supported?
Multilingual support is available. Tell us which languages your patients speak and we'll confirm coverage during scoping.
How is patient information protected?
1stDay.ai is delivered on a HIPAA-compliant platform, with Business Associate Agreements available, and every call is transcribed for a complete record.
What does the offer require?
A one-year agreement signed by October 31, 2026. Signers have their setup fee waived and receive 25% off a 4-week pilot, and the first five pharmacies to sign also receive their fourth month of overflow call coverage free.
Questions about data handling? See Security.
Give your pharmacy team time back this October.
Sign by October 31, 2026 to have your setup fee waived and lock in 25% off your 4-week pilot.