Retail Solutions
Every order question answered, every sale kept.
1stDay handles:
- Order status and delivery tracking
- Returns, exchanges and label delivery
- Store hours, availability and product questions
- Appointments, fittings and curbside pickups
- Loyalty and account inquiries
- Multilingual customer conversations
Use Cases
What 1stDay handles for retail teams.
Order status & tracking
Instant answers pulled from your order system.
Returns & exchanges
Start returns and send labels during the conversation.
Store & product questions
Hours, availability and product details on demand.
Appointments & pickups
Book fittings, services and curbside pickups.
Integrations
Works with the systems you already use.
1stDay reads from and writes to your tools during the conversation, so outcomes land where your team already works.
Commerce platformsOrder managementHelpdeskCalendars
See 1stDay in your retail workflows.
See 1stDay working on your own workflows in a 30-minute session with our team.