Government Solutions
Resident requests, resolved on the call.
1stDay handles:
- Resident service requests logged into work-order systems
- Permit, license and rates questions
- Payment guidance and reminders
- After-hours issue reporting and routing
- Program and eligibility information
- Multilingual access for every resident
Use Cases
What 1stDay handles for government teams.
Service requests
Log requests directly into your work-order system.
Permits & payments
Answer permit questions and guide residents through payment.
After-hours reporting
Capture and route urgent issues any time of day.
Multilingual access
Serve residents in the language they prefer.
80%*
lower cost to serve
* Platform figures reflect results reported across production deployments of the voice AI platform that powers 1stDay. They are not 1stDay-specific outcomes; individual results vary by workflow, volume and configuration.
Integrations
Works with the systems you already use.
1stDay reads from and writes to your tools during the conversation, so outcomes land where your team already works.
Work-order systemsPayment portalsCRMKnowledge bases
See 1stDay in your government workflows.
See 1stDay working on your own workflows in a 30-minute session with our team.