Finance Solutions
Verification, payments and recovery at scale.
1stDay handles:
- Identity and right-party verification
- Balance, due-date and account servicing inquiries
- Payment arrangements and payments taken in the call
- Compliant outbound collections campaigns
- Promise-to-pay tracking and follow-up
- Hardship and dispute escalation to live agents
- Multilingual customer conversations
Use Cases
What 1stDay handles for finance teams.
Identity verification
Confirm the caller against your rules before discussing any account detail.
Payment arrangements
Set up and confirm payment plans during the conversation.
Collections outreach
Compliant outbound campaigns with consent and timing controls.
Account servicing
Balances, due dates and routine requests resolved instantly.
10×*
lower call abandonment
* Platform figures reflect results reported across production deployments of the voice AI platform that powers 1stDay. They are not 1stDay-specific outcomes; individual results vary by workflow, volume and configuration.
Integrations
Works with the systems you already use.
1stDay reads from and writes to your tools during the conversation, so outcomes land where your team already works.
Core and servicing systemsPayment processorsCRMDialers
See 1stDay in your finance workflows.
See 1stDay working on your own workflows in a 30-minute session with our team.